Telnyx Support Overview


#1

When I come onto the Telnyx platform, what can I expect from a support standpoint? Where are the best places to go when I have issues connecting calls, with the API, porting, etc?


#2

Thanks for your question!

As a member of the Telnyx NOC team, we offer 24/7 coverage in order to manage our global customer requests. You can reach us via phone at 888.980.9750, chat using the bubble icon on the bottom right hand side when you’ve logged into your account and via email - support@telnyx.com.


#3

We’re constantly updating our knowledge base and would recommend viewing this website for articles and videos on the many aspects of our platform.

We also appreciate your feedback on our platform and welcome you to use this website for any requests for improvements here

Best,
Dillin.
Network Operations Engineer