question

Jeremy_Breckie avatar image
Jeremy_Breckie asked

Sign up Issue

Hello Telnyx Community is it just me or when I signed up my account got instantly blocked after I verified my email. Please fix this issue, I’m trying to get your voice api so my website can have speech to text thank you!

help
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2 Answers

$$ANON_USER$$ avatar image
$$ANON_USER$$ answered

you most likely need a business email

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klane@telnyx.com avatar image
klane@telnyx.com answered

Hey Jeremy! I noticed your email is an @yahoo domain. Currently you must use a business domain in order to sign up because "freemail" providers such as gmail and yahoo are disallowed. Hope that helps!

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