I set up a webhook to recieve sms in my web application and even though i can send a post request to that url using Postman somehow Telnyx is unable to forward the message to that url and instead sending it to the failover url . Any suggestions?
Hello @Arsalan,
Can you please share the code snippet you are using to send post request masking any confidential data so we can check?
This is the settings I used for receiving sms but the payload is being sent to the faiover url instead of the primary webhook
Thank you for the response. Looks like indeed the primary URL is failing and hence it is using the failover URL. Can you please share some messaging IDs of the messages you sent so far and the telnyx number you are using to community@telnyx.com so we can check why it is failing and get back to you.
This is the settings I used to revieve webhooks on my number but the payload is sent to the failover url instead of the primary webhook whenever I receive an sms.
Here is the URL : https://reports.atlantisbposolutions.com/doctors_inventory/public/api/receive_incoming_sms
Hello @Arsalan
The error from our end says the certificate authority (CA) isn’t recognized. That means the connection can’t be established over https.
We have two options here:
(a) make sure your server has a certificate that is signed by a known CA
or
(b) use http instead of https
Please let us know if you need more help.
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