question

zferentz avatar image
zferentz asked

WebRTC Remote Remote Video Not Working

Hi,

I've been following the Telnyx WebRTC tutorial and everything seems to be working fine except the Remote Video. It's not showing anything except once in a while i see a frozen picture for one of the participants.

I get the same behavior with my own webrtc programs as as well as with the samples from Telnyx. I enabled the VP8 in the SIP-Connections and tried with different network (Home, public, office,...) but nothing seems to be working. Any ideas ?

I'm using non-expiring credentials that i created (used 2 SIP Connections - one for each credentials) and i'm the credentials to authentication (and not token). Would appreciate thoughts/ideas ...

thanks in advance, Zvika

webrtc
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klane@telnyx.com avatar image
klane@telnyx.com answered

Hi Zvika!

Great question. Due to the amount of troubleshooting that may be required for this type of request, can you please open a ticket with our support team at support@telnyx.com? This is less about the api and more about troubleshooting completion. Thanks!

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