question

$$ANON_USER$$ avatar image
$$ANON_USER$$ asked

is not recognized as a valid phone number.

The number was purchased and in the "Voice Options" setup window, "is not recognized as a valid phone number." In this case, can't I use that number?

phone-numbers
10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
klane@telnyx.com avatar image
klane@telnyx.com answered

Hey! Thanks for asking. We want to make sure your services are working. Few things:

A) Did you purchase a number with the voice feature enabled? 372-screenshot-2023-05-10-at-24612-pm.png

B) How quickly did you try to make a call? There is at least an hour before you can report a problem in case provisioning was slow. Did you try 24 hours after purchase to be sure it wasn't a provisioning issue?

C) Can you share a screenshot and path to where you are getting this error and what you are trying to do when you get the error?


screenshot-2023-05-10-at-24612-pm.png (67.8 KiB)
10 |600
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Manage Your Content

Spaces