question

Any update?

Any update? I want to switch over but I can't because of this not working.

Hi! Can you test here and check if you are facing the same issue.

And if yes, kindly elaborate the issue.

Yes, I am,

Please fix this.

I placed a breakpoint at this line:

and console log the e.call.telnyxIDs and it's undefined.

Hi @bobparker1112 , what is the error you are getting when testing it at https://webrtc.telnyx.com ?

@vidhan, maybe I'm not being clear, this is NOT an error. As stated in the title, it's the fact that "webrtc call.telnyxIDs is always empty". I need the telnyx ids to order to perform operations on the call, such as start recording with custom command id, but since the ids are always undefined, I cannot operations on it. I've conveyed the issue via multiple screenshots showing the ids as undefined.

Command:

const { telnyxCallControlId, telnyxSessionId, telnyxLegId } = call.telnyxIDs;
console.log(`telnyxCallControlId: ${telnyxCallControlId}; telnyxSessionId: ${telnyxSessionId}; telnyxLegId: ${telnyxLegId}`);

Expected Result:

telnyxCallControlId: v3.blahblah, telnyxSessionId: idblahblah, telnyxLegId: idblahblah

Actual Result:

telnyxCallControlId: undefined, telnyxSessionId: undefined, telnyxLegId: undefined

Hi @bobparker1112 , apologies for the delay.
May I have your call flow and call ID so that our team can investigate on our backend to get to the root of issue.

Sure, here is one: v3:aysh1TBcapTehp81VMANIiUGCsMt5bjNHVp-hrK-X82bTY6GltCcRg

but I don't know why you need this, just use the https://webrtc.telnyx.com that you were telling me to use. Try to get the ids yourself when using the webrtc on the website. I honestly don't know why this problem is difficult to comprehend. The ids are undefined when they shouldn't be, or I'm missing something.